Privacy Policy

TISEC is the trading name used on this website to present technology consulting, infrastructure, cybersecurity and digital transformation solutions. Enquiries submitted through this website are processed so they can be answered.

For questions about the use of your personal data or to exercise your rights under the GDPR, contact geral@tisec.pt.

When you use the contact form, we may collect your name, email address, organisation, team size, area of interest, approximate business location and the description you provide.

If you contact us by email, we process the information needed to respond and manage the correspondence. Technical information may also be processed for website operation and security, including IP addresses, browser information, access times and abuse-prevention signals.

• We do not request health data or other special-category information via the contact form.
• Please avoid submitting unnecessary sensitive personal data or confidential documents.

Contact details are used to answer enquiries, understand needs, arrange meetings and consider proposals. Depending on the circumstances, the legal basis is our legitimate interest in responding to business enquiries (GDPR Article 6(1)(f)) or steps requested by the data subject prior to entering into a contract (Article 6(1)(b)).

Technical information supports the website, spam prevention, the detection of abusive access and security, based on the applicable legitimate interest. Some processing may also be necessary to comply with legal obligations.

Sending an enquiry does not subscribe you to a newsletter or consent to marketing campaigns.

Website and communications operations may involve hosting, content delivery, email infrastructure, storage, security and anti-spam service providers. They may process information as necessary to provide these services, subject to applicable safeguards.

We do not sell data submitted through the form. Data subjects may request information about the specific recipients of their data under the right of access.

Technology services may involve processing personal data outside the European Economic Area. Where applicable, international transfers are subject to GDPR requirements and safeguards, including adequacy decisions or appropriate guarantees.

For information about recipients, destination countries and safeguards applicable to the processing of your data, contact geral@tisec.pt.

Personal data is retained for as long as necessary to answer and follow up on enquiries. For contacts that do not result in a contractual relationship, the reference retention period is up to 12 months from the last relevant interaction, unless a legal obligation or the establishment, exercise or defence of legal claims requires otherwise.

Technical security logs and backups follow retention periods appropriate to their purposes and to the services used.

This website uses technical mechanisms for navigation, security and preventing misuse, including spam protection on forms.

Where storage or access technologies are used that are not strictly necessary, the applicable legal requirements for information and consent will be observed.

You may request access, rectification, erasure, restriction, objection and, where applicable, data portability. Where processing is based on consent, you may withdraw it.

Contact geral@tisec.pt. Requests are generally answered within one month, subject to legally permitted extensions. You may also lodge a complaint with Portugal’s supervisory authority, Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.

Appropriate technical and organisational safeguards are used according to risk, including access controls, authentication, encrypted communications, protective mechanisms and backups. No information system is completely risk-free.

Contact messages are not used for solely automated decisions with legal or similarly significant effects. Automated anti-spam checks are used to secure the service.

This policy may change if our processing, services or legal obligations change. The current version and update date will be shown on this page.

For personal data enquiries, write to geral@tisec.pt. The Legal Information page sets out general website terms.